Terms and Conditions

Effective Date: June 26th, 2023

Last Updated On: January 11th, 2024

Welcome to Lazy Admin, an AI-Powered Quick Reporting Tool. We hope you are enjoying our services. Please read these Terms of Service (“Terms” or “Conditions”) carefully because they constitute a legal agreement between you (the “User”, “Subscriber”, “Client”, “Buyer”, “Your” or “You”) and Lazy Amin (“Lazy Admin”, “HTTPeak”, “HTTPeak Pty Ltd”,  “the Company”, “Service Provider”, “we,” “our” or “us”) concerning your access to and use of the Lazy Admin Salesforce AppExchange Package Solution (“Lazy Admin”), Website (“Website”, or “Site”) and other related or connected services. 

By registering an account on the website or by accessing Lazy Amin application, Salesforce AppExchange Solution, or any add-on services we offer, you are hereby agreeing to follow terms and conditions along with our Privacy Policy which has been recently updated in lieu of the implementation of the General Data Protection Regulation (Regulation (EU) 2016/679).

By entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity, its affiliates, and all users who access our services through your account to these terms and conditions, in which case the terms “You” or “Your” shall refer to such entity, its affiliates and users associated with it. The use of Lazy Admin Salesforce AppExchange Package Solution and the website or of any content presented in all areas of the website indicates your acknowledgment and agreement to these terms of service.

1. Definitions:

In these Terms of Service, the following terms shall have the following meanings, except where the context otherwise requires:

  • “Account” means the user account created by an individual as part of registration process on the website.
  • “User” refers to any individual who uses Lazy Admin services, such as the Salesforce Solution and/or interacts with the site.
  • “Subscriber”, “Buyer” or “Client” denotes an individual or entity that has procured services from Lazy Admin, either free or paid.
  • “Subscription” or “Service” refers to the privilege of using the Lazy Admin Salesforce AppExchange Package/Solution within a Subscriber’s Salesforce Organization, in accordance with the agreed-upon terms of subscription, whether free or paid. This subscription may necessitate periodic renewals and encompasses any updates, enhancements, and support services provided by Lazy Admin during the term of the subscription.
  • “Content” signifies data or information accessed through the site or posted by users on the site, such as the guide, frequently asked questions, reviews, and feedback.
  • “Dispute” means any conflict or disagreement between us, the service provider and you, the subscriber in relation to an invoice, subscription, or service.
  • “Inactive Account” means a user account that has not been active for a duration of 6 months, or a period defined by us from time to time.
  • “Intellectual Property Rights” includes:
    (i) Copyrights and copyright applications,
    (ii) Trademarks, service marks, trade names, trade dress, and applications or registrations for any of the foregoing in any country,
    (iii) Trade secrets or any data or information which provides value or a competitive advantage to its holder by not being publicly known,
    (iv) Patents, patent applications, continuations, reexaminations, reissues, continuations-in-part, and foreign equivalents of the foregoing, in any country,
    (v) and any privacy, publicity, or other personal rights.
  • “Invoice” or “Order” means a subscription order or bill issued by us to the subscriber, detailing the subscription payment of a service and recording a transaction between the service provider (“us”) and the subscriber (“you”).
  • “Payment Method” encompasses a valid credit or debit card, a PayPal account, or any other method of payment that Lazy Admin may deem acceptable.
  • “Privacy Policy” is the policy accessible on the site which explains in detail how Lazy Admin collects and treats users’ personal data.
  • “Site” means the Lazy Admin platform Website.
  • “Lazy Admin” means the Lazy Admin Salesforce AppExchange Package Solution and the website, which is owned and managed by HTTPeak Pty Ltd, a company duly incorporated under the laws of Australia.

2. Services:

Lazy Admin is an AI-powered tool designed to enhance the reporting processes of Salesforce users. With Lazy Admin, users can effortlessly extract valuable information from their Salesforce data, enabling them to make informed business decisions based on the insights gained from searched results. It provides a search interface where users can search for their salesforce data in natural human language. For example: find all the contacts created last week. Upon submission, it processes the search phrase through AI and ML algorithms and displays the results in tabular format in a conversational style. The previously searched phrases are accessible in history. The subscription and usage are stored in salesforce for the users to track the information.

3. Lazy Admin User Accounts:

  • General:

    To use Lazy Admin, you are required to install the packaged solution from Salesforce AppExchange Marketplace. It does not require any additional information. You are auto subscribed to the Free subscription plan of Lazy Admin. To access the full Lazy Admin site or to upgrade your subscription, you will be required to register an account on the site. Accordingly, you must complete the registration process by providing us with your appropriate username and email address as applicable by the registration form. You agree not to provide any false or misleading information about your identity. A single user or subscriber cannot register for more than one account.

    As a user it is your responsibility to maintain the confidentiality of your account details and password. You shall not share access to your account with any other person or entity. Please keep your password confidential, and, to increase security, try not to use the same password on other websites. If you believe that your account has been compromised at any time, please promptly notify your system administrator and us by the contact form on our site. We will take the significant measure to protect any further unauthorized activities. However, we cannot and will not be liable for any loss or damage arising from your failure to comply with the above.

  • Eligibility:

    By accessing or using this Site, you warrant that:

    1. You are legally capable of entering into binding contracts,
    2. You are at least the age of majority (at least 18 years old at the time of account creation),
    3. You are not economically barred/ limited under sanctions rules of any country worldwide,
    4. You will use the site and the services for your Salesforce Instance only, and
    5. You will comply with any terms, conditions, and subscription policy of Lazy Admin.

    We reserve the right to restrict your access, temporarily or indefinitely block your account, and or warn other users of your actions or issue you a warning if:

    1. You breach these terms of service or other referenced policies.
    2. We are unable to verify or authenticate any information you provide to us.
    3. We believe that your actions may cause any loss or liability to our users or to us.

    Without prejudice to the foregoing, we may, at our absolute discretion, refuse to register any person or entity as a user. You cannot transfer or assign any rights or obligations you have under these Terms of Service without expressing our prior approval.

Identity and Account Verification:

After you register an account with us, if any suspicious activity is indicated, you may be subjected to verification, including, but not limited to, validation against your salesforce business organization or the verification of one or more official government or legal documents that confirm your identity, your relation, and your ability to act on behalf of your business on the site.

You authorize us to directly or through third parties (i.e., Salesforce), make any inquiries necessary to validate your identity, your relationship to salesforce, and confirm your ownership of your user account.

4. Lazy Admin App Pricing:

We reserve the right to increase the pricing of Lazy Admin App annually or in response to specific circumstances that may arise. These circumstances include, but are not limited to, the release of major features or new enhancements within the App. Any changes to the pricing will be communicated to our users through our official communication channels, including email notifications and announcements on our website. We commit to providing transparent notice of these changes to ensure our users are informed and can make decisions about their continued use of Lazy Admin with full knowledge of any financial implications.

5. Subscription and Refund Policy:

When you purchase a subscription, it is automatically renewed on or after its expiry date. The subscription can be cancelled from your account settings. Once the subscription is cancelled, the renewal does not occur, therefore your account is not charged. However, your subscription services remain active until they are expired, till the expiry date.

As a subscriber, you can request a full refund and/or a partial refund within a certain time period. Afterwards, the subscription amount is not refunded. However, you can choose to cancel the subscription renewal at any time.

  • Full Refund (First 7 Days): The subscriber has the right to ask for a full refund within the first 7 days of the subscription purchase.
  • Partial Refund (7-30 Days): In the event that a subscriber requests a refund subsequent to seven (7) days but prior to thirty (30) days following their subscription date, the subscriber shall be entitled to a partial refund of their subscription fee.

For both full and partial refunds, please note that the amount of fees or processing charges deducted by Stripe will be excluded from the refund. The remaining amount after these deductions will be fully refunded to the subscriber. Please refer to Stripe’s pricing to see the processing fee percentage and other charges.

6. Site Modification and Account Termination:

We reserve the right to modify our site at any time, with or without prior notice to you. We reserve the right to modify, edit, delete, suspend, and discontinue, temporarily or permanently, any content, including our services available on the site or any part of it. For example, we may add or remove functionality or features, and we may suspend or stop a particular feature altogether. We take this as our responsibility to inform you prior to implementation of any such modifications or terminations that may affect your usage of our services and subscription.

If you are found violating the terms and/or privacy policy of Lazy Admin, we may, in our sole discretion, suspend or terminate your account and refuse all of our current or future use of the services. It will result in the deactivation, deletion, or restriction of access to your account, and the forfeiture and relinquishment of all personalization in your account. We reserve the right to refuse service to anyone for any reason at any time.

7. Your Use of The Site:

We have taken measures carefully for the use of the site and our services as required by the law. You are prohibited from using the site in a way that violates any laws, infringes on anyone’s rights, is offensive, or interferes with the Site or any features on the site (including any technological measures we employ to enforce these Terms). You may not access the site for purposes of spying on our services, monitoring their use, performance, or functionality, or for any other benchmarking or competitive purposes.
Furthermore, you shall not:

  • License, sublicense, sell, resell, transfer, assign, distribute, or otherwise commercially exploit or make available to any third party the site or any of the Lazy Admin content or service in any way,
  • Modify or make derivative works based upon the site.
  • Create Internet ‘links to the site or ‘frame’ or ‘mirror’ any of Lazy Admin’s proprietary content on any other server or wireless or Internet-based device, or
  • Reverse engineer or access the site to:
    (a) build a competitive product or service,          
    (b) build a product or service using similar ideas, features, functions, or graphics of the site, or
    (c) copy any ideas, features, functions, or graphics of the service.

While using the site, you will not attempt to or otherwise do any of the following:

  • Impersonate any person or entity, or forge or manipulate headers or identifiers to disguise the origin of any content transmitted through the site,
  • Cause nuisance, annoyance, or inconvenience,
  • Violate any law or regulations including those related to obscenity or computer use or access,
  • Engage in any acts of fraud or misrepresentation,
  • Provide instructional information about illegal activities or encourage criminal conduct, conduct that would give rise to civil liability, or that would otherwise violate any applicable local, state, national, or international law,
  • Interfere with the operations of the site,
  • Fail to deliver payment for the service provided to you,
  • Distribute any computer viruses, worms, Trojan horses, or other elements destructive to the service, hardware or software of the company and other users; or
  • Harvest or otherwise collect information about users, including email addresses, without their consent.

It should be common sense, so we won’t bore you with a list of things you shouldn’t do. HTTPeak may, in its sole and complete discretion, determine that you have acted inappropriately, and we reserve the right to take down all content, terminate your account, prohibit you from accessing the site, and/or seek appropriate legal action.

Using our site does not give you ownership of any intellectual property rights to the content you access. You may not use content from our site unless you obtain permission from us, or unless you are otherwise permitted by law.

When you use a site or send communications to us through a site, you are communicating with us electronically. Therefore, you consent to receive communications from us related to your use of our services. We may communicate with you by posting notices on a site or by email to deliver tailored content based upon your interests. You agree that all agreements, notices, disclosures, and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. All notices from us intended for receipt by you shall be deemed delivered and effective when sent to the email address you provide to us. Please note that by creating a user account, or otherwise providing us with your email address while contacting us through the site, you agree that we may contact you at that address in a manner consistent with our Privacy Policy.

8. Intellectual Property:

Except for references expressly to the contrary, all data, works, inventions, designs, concepts, ideas and other elements of Lazy Admin Site and Salesforce Solution (hereinafter called “Intellectual Property”) belong exclusively to HTTPeak (hereinafter called “the Service Provider”). Your use of the site and the service provided therein shall not violate any Intellectual Property rights of the company or other users.

Any use of intellectual property, including for personal purposes, is prohibited. The only exception is the use or viewing of the site or salesforce solution by means of commercially available and/or affiliates, Salesforce, applications, and software provided by the Service Provider, as well as the preparation of a single print on paper solely for personal use. In case of infringement, we are entitled to judicial enforcement and restitution of the legal status in addition to any claim for compensation.

HTTPeak alone (and its licensors, where applicable) will retain all intellectual property rights relating to the Lazy Admin or any suggestions, ideas, enhancement requests, feedback, recommendations, or other information provided by you or any other party relating to the service, which are hereby assigned to Lazy Admin. The look and feel of the site as well as any add-on components are copyright property of HTTPeak Pty Ltd. All rights reserved. You may not duplicate, copy, modify, hack, reverse-engineer, subvert, or reuse any portion of the HTML/CSS, JavaScript, or visual design elements, PHP, SQL, LWC, Visual Force or APEX elements, concepts, or code without express written permission from us.

If you believe any Content on the service or a user infringes your copyrights, please contact us at lazyadmin@httpeak.com detailing the specific information complained of.

9. Third Party Services and Rights:

We may grant third party providers the opportunity to advertise their products and services on the Website. Any contact between the user and such third-party providers and possible business and contractual relationships with the latter are solely the user’s responsibility.

A person who is not party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of these Terms or Conditions, but this does not affect any right or remedy of a third party which exists or is available apart from that Act.

10. Communities:

Since a portion of our community is controlled by Salesforce.com, you hereby acknowledge and agree to all terms and conditions outlined in the Salesforce Terms of Service, available at https://www.salesforce.com/company/legal/sfdc-website-terms-of-service.jsp in addition to the following:

Please note that if you register for an event, fill out a form, or log into the Success Community, Partner Community, AppExchange, or any of Salesforce’s website, or we obtain personal information (such as name, company information, profile, etc.). This information may be used or shared with us for the purpose of improving the quality of our services, or for our marketing purposes. You acknowledge and agree that the Success Community and other similar forums are public spaces and that your participation in such communities creates no expectation of privacy. Further, you acknowledge that any content (as defined in Section 11) you communicate in a community may be seen and used by others. You understand that our staff, outside contributors, or other users connected with us may participate in communities or other aspects of the site and may employ anonymous usernames when doing so. If you choose to make any of your personal information or other content publicly available in a community or otherwise on or through salesforce, you take full responsibility of your data.

11. Feedback or Reviews:

We may provide opportunities for you to share text, photographs, videos, or other content (collectively, “Content”) on the site in shape of feedback or review, collected through an applicable form on website or salesforce packaged solution. You can only share feedback or review if you own all the rights to that content, or if another rights holder has given you permission.

You do not transfer ownership of your feedback simply by sharing it. However, by sharing feedback, you grant us, our agents, licensees, and assigns an irrevocable, perpetual (non-exclusive) right and permission to reproduce, encode, store, copy, transmit, publish, post, broadcast, display, publicly perform, adapt, modify, create derivative works of, exhibit, and otherwise use your reviews. Without those rights, we couldn’t offer our services. Please note that this license continues even if you stop using our site. For clarity, any feedback or review you share electronically or otherwise, including questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. It may be used by us or our affiliates for the purpose of marketing, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, we are free to use any ideas, concepts, know-how, or techniques contained in any feedback or review shared to us for the purpose to enhance Lazy Admin Services or whatsoever, including but not limited to developing, manufacturing, and marketing products using such information to provide better services.

Feedback comments or reviews that are reported to us as defamatory, abusive, or offensive will be reviewed and may be removed at our discretion. We are entitled to suspend or terminate your account at any time if we, in our sole and absolute discretion, are concerned by any feedback about you, or your feedback and reviews, where we believe our feedback system may be subverted.

12. Confidentiality:

Any data processed through the Lazy Admin site or Salesforce solution remains confidential. We maintain confidentiality and comply with standard security protocols. We prioritize the privacy of your data ensuring your data never leaves you Salesforce Org. Your data is never stored anywhere on our servers. The only exception is the sharing of feedback, reviews, ideas, suggestions, or other communications to us, those communications will not be confidential (as defined in Section 11).

13. Our Warranties and Disclaimers:

We provide our services using a commercially reasonable level of care and promise to do our best to make sure you enjoy the services. But there are certain things that we don’t promise about our services.

Other than as expressly set out in these terms of service, we do not make any specific promises about the site. For example, we don’t make any commitments about the specific function of the site, or their reliability, availability, or ability to meet your needs. We provide the site “as is”. Some jurisdictions provide for certain warranties, like the implied warranty of merchantability, fitness for a particular purpose, and non-infringement. To the extent permitted by law, we exclude all warranties. Lazy admin does not warrant that:

  • The site will meet your specific requirements,
  • The site will be uninterrupted, timely, secure, or error-free,
  • The results that may be obtained from the use of the site will be accurate or reliable, and
  • The quality of any products, services, information, or other material purchased or obtained by you through the Site will meet your expectations.

However, we try our best to meet the necessary requirements of our customers and the market, followed by the extensive security reviews, terms, conditions and privacy policy applied by Salesforce as their consulting partner.

14. Virus Protection:

You must take all reasonable steps to ensure that any software you use with or in connection with the Lazy Admin Solution or Service is not infected by viruses. We will take all reasonable steps to ensure that any software used in connection is not infected by viruses.

15. Lazy Admin Privacy Policy:

Our Privacy Policy sets out, among other things, our data collection, retention, use of cookies, use and disclosure practices.  The privacy policy is hereby incorporated by reference.  https://lazyadmin.httpeak.com/privacy-policy/

16. Severability:

If any provision of these terms is held invalid, unlawful or unenforceable to any extent for any reason by any court of competent jurisdiction, such provision shall be severed, and the remainder of its provisions will continue in full force and effect permitted by law.

17. Amendments:

We reserve the right, at our sole discretion, to modify or replace these Terms of Service and conditions at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. Your continued use of or access to Lazy Admin following the posting of any changes to these Terms of Service and conditions constitutes acceptance of those changes.

18. Entire Agreement:

These Terms of Service, the Privacy Policy and any other policies constitute the entire agreement between the Company and you and supersede any previous oral, written or electronic communications or documents with respect to Lazy Admin Solution. If any part of this agreement is found invalid or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible so as to affect the intent of the parties, and the remainder of this agreement will continue in full force and effect.

19. Governing Law:

This Agreement shall be governed by the laws of Australia, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. Any claim or dispute one party has against the other party arising under or relating to this Agreement (including claims in contract, tort, strict liability, statutory liability, or other claims) must be resolved exclusively by a court of competent jurisdiction located in Australia. 

Additional Details: We may modify these terms at any time so be sure to check back regularly. By continuing to use or log in to the site after these terms have changed, you indicate your agreement to the revised terms. The Site may contain links to third-party websites, such as Salesforce or AppExchange. That doesn’t mean that we control or endorse those websites, or any goods or services sold on those websites. Similarly, the sites may contain ads from third parties. We do not control or endorse any products being advertised. Any delay by us in responding to your violation of these Terms will not be deemed a waiver of such term, covenant, or condition, nor will any waiver or relinquishment of, or failure to insist upon strict compliance with, any right, power, or remedy power hereunder at any one or more times be deemed a waiver or relinquishment of such right, power or remedy at any other time or times. We accept and responds to any requests such as disclosure, correction, addition, or deletion and veto of use or provision of personal information (“Disclosure Requests”) from the person who provided his/her personal information. For detailed procedures to make a disclosure request, please refer to Lazy Admin’s privacy policy.

20. Contact Us:

If you have any questions or concerns regarding these terms and conditions or if you believe that any information provided herein is incorrect or incomplete, please write to us as soon as possible at lazyadmin@httpeak.com and we will promptly correct it.

By using Lazy Admin, you agree to abide by these Terms and Conditions and the Privacy Policy outlined therein. Your continued use of Lazy Admin constitutes your acceptance of any revised versions of these Terms and Conditions.