Privacy Policy

Effective Date: June 26, 2023

Last Updated on: June 26, 2023

This Privacy Policy has been meticulously established to address the concerns regarding the handling of “Personally Identifiable Information” (PII) online and any other data, as defined in the 1988 Australian Privacy Act. PII can be information or an opinion, whether true or not, about an individual whose identity is apparent, or can reasonably be ascertained—a much broader context.

We urge you to thoroughly review our Privacy Policy to gain a comprehensive understanding of our practices regarding the collection, utilization, safeguarding and management of your data and PII, consistent with our website and service operations.

Introduction:

This document describes the Privacy Policy and its purpose in protecting your privacy rights while using Lazy Admin. It outlines how we use, and safeguard your personal information when you use our website (lazyai.httpeak.com) and solution (Lazy Admin Salesforce Solution). We are committed to protecting your privacy and ensuring the security of your information. By using Lazy Admin Salesforce Solution, you consent to the practices described in this policy.

Collection of Personal Information:

Our commitment to ensuring the privacy of our users is unwavering. We collect data from users during their interaction with our site and our solution under below mentioned circumstances:

  • When you install the solution in your Salesforce instance.
  • When you register or update your account on our website.
  • When you purchase a subscription for our solution.
  • When you reach out to us via the contact form.
  • When you respond to our request for information.
  • When you submit your personal data to us for any reason.
  • When you participate in our surveys if conducted.

The information we collect mainly includes the username and email address or email preferences. It is necessary for us to provide you with a personalized user experience and effective service above and beyond to communicate important updates and notifications.

Collection of Salesforce Information:

We do not access or collect any salesforce data from your instance. Lazy Admin only uses your Salesforce Organization ID as the primary key to identify the subscribers. It is solely used for maintaining subscription and usage details. We prioritize the safety of your data ensuring your personal information or salesforce data is never accessed, shared or used outside of your salesforce instance, even by our cloud platform.

Sharing of Data and Personal Information:

Lazy Admin maintains confidentiality and complies with standard security protocols. We prioritize the safety of your data ensuring your personal information or data is never shared or used outside of your salesforce instance. We do not share your data or personal information with any third parties unless required by law or with your explicit consent. Your information collected through our website, such as your username and email address remains strictly confidential. We do not sell, trade or otherwise transfer your PII to third parties.

Storage and Processing of Information:

We use the Google Cloud Platform for the storage and processing of data. It ensures security and provides uninterrupted provision of the service you have availed. The data collected through our website and the solution itself is stored and processed securely. By using Lazy Admin, you acknowledge that your data may be processed and stored on these platforms.

Data Retention:

Your data, such as the username, email and subscription information is retained on our website after you register your account and subscribe to our services. It remains securely encrypted in the cloud database system unless and until you choose to delete it. We do not use or collect any of your salesforce organization’s data. Following the termination or deactivation of your account, the retained data or any information (including your profile information) is destroyed to ensure your safety.

Use of Information:

We utilize the information gathered from you when you reach out to us via contact forms, account registration, navigation through our website, or any other website features, for the following purposes: 

  • To process your registration and manage your subscriptions to our solution.
  • To ensure you have uninterrupted access to the Lazy Admin services and help personalize user experience.
  • To address the queries you have submitted to us via our contact forms and follow up with after interactions, especially concerning support inquiries.
  • For comprehensive internal record maintenance, particularly in relation to forms you have submitted.
  • To periodically send promotional emails about any new or special offers or other information which we think you may find interesting using the email address that you have provided.

For any other purposes disclosed at the time you provide your information, with your consent, and as further described in this Privacy Policy.

Use of Cookies:

Cookies are small text files stored on your device that help us recognize you and provide customized features as you move across different pages and sessions on our website. These cookies are used for a variety of reasons, such as remembering your preferences, enhancing your browsing experience and ensuring the security of our website.

In the context of Lazy Admin, cookies are used to secure your access to our website and to recognize you during your visit. This enhances our ability to provide you with a personalized and streamlined experience. These cookies are used exclusively within our website and do not track your activities outside of it. By using the Lazy Admin site, you agree to our placement of cookies on your browser. If, however, you wish to restrict or block cookies, you can do this through your web browser settings on each browser you use, and on each device you use to access the internet.

Please note: If you choose to restrict or disable cookies, certain areas of our website may not function properly or may be slower. You also have the option to specifically allow cookies from trusted websites by marking them as such in your web browser. The “Help” function within your web browser should guide you through this process. Our use of cookies is designed to provide you with a high-quality experience on our site. We value your privacy and strive to maintain the highest standards in all our operations.

Your Control over Information:

You have full control over your personal information and you can access, edit, update, or delete your details as displayed on our website. We provide you with the ability to manage and control your personal and subscription information through the account management features (account settings) provided on our website. However, when you delete or update information, we follow a process to ensure that the modification or deletion is not accidental or malicious. Accordingly, there may be delays between when you edit/delete information and when copies are edited/deleted from our active and backup systems.

Security:

We are committed to ensuring that your information is safe and secure. We do not collect or store any information about you and never ask for credit card numbers. In order to prevent unauthorized access or disclosure, we have put in place commercially reasonable safeguards and managerial procedures to help keep the information collected through our website secure. Your personal account information on the website is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

However, your salesforce data or information never leaves your organization’s instance. It is never accessed nor collected by Lazy Admin or any of our services. It remains confined to the boundaries of your salesforce instance. It utilizes Salesforce Security to protect your data and keep your information safe. We expect you to maintain the secrecy of your unique password and account information. 

GDPR Compliance:

The General Data Protection Regulation Act (GDPR), effective from May 25, 2018, is designed to safeguard the personal information of European Union citizens. To adhere to the stipulations of the GDPR, we have implemented the following measures:

  • We refrain from tracking sensitive data. The extent of our tracking is confined to your name, email address, email preferences, and any messages you send to us. Should you wish to have this information expunged from our system, you may reach out to us at any time at lazyadmin@httpeak.com.
  • We employ robust measures to secure our website, servers, and all systems where our data is stored.
  • Our team employs multi-factor authentication and access to your data is strictly limited to selected team members.

This approach ensures our compliance with GDPR while also prioritizing the protection of your personal information.

UPDATES TO PRIVACY POLICY:

This Privacy Policy may be updated from time to time by updating this page to reflect any changes in our practices or legal requirements. To let you know when we make changes to this privacy statement, we will amend the revision date at the very beginning of this page. The new modified or amended privacy statement will apply from that revision date. Therefore, it is highly recommended to review this policy periodically to stay informed about how we handle your information. The updated policy will be effective as soon as it is published on our website.
The date on the top-left of this page shows when this policy was last updated.

By using Lazy Admin, you agree to abide by this Privacy Policy and the terms outlined therein. Your continued use of Lazy Admin constitutes your acceptance of any revised versions of this policy.